Emploi-Québec is an independent service unit that has signed a performance and accountability agreement with the Minister of Employment and Social Solidarity and the Commission des partenaires du marché du travail. With a significant budget and considerable human resources, it is a major government agency. Emploi-Québec strives to help the Québec government achieve its objectives by promoting a competitive economy and social solidarity.
The Minister of Labour, Employment and Social Solidarity is responsible for Emploi-Québec.
Emploi-Québec's mission is to contribute to employment and workforce development and fight unemployment, social exclusion and poverty to better serve Québec's economic and social development. It manages public employment services as well as social solidarity services.
Emploi-Québec's actions are rooted in the conviction that employment is the best way to reduce poverty and ensure the financial autonomy and social integration of people who are fit to work. Emploi-Québec believes that the active participation of as many of these Quebecers as possible in the labour market is critical to enabling Québec to meet the challenges that low growth and an aging population pose for economic development, and consequently, Québec’s standard of living.
Emploi-Québec maintains a strong presence across Québec with 17 regional offices and 158 local employment centres (CLEs) or points of service (specialized or administrative centres, CCCs, CAPs, videoconferencing service points, etc.). The regional offices coordinate the public employment services delivered by the CLEs and support the regional councils of labour market partners in carrying out their mandates.
In addition to delivering universal reception, labour-market information and placement services to all Québec residents and businesses, Emploi-Québec provides specialized employment services to businesses experiencing specific labour-related difficulties and individuals starting an employability program designed to help them obtain or keep a job. A range of resources and information documents are available at multiservice rooms.
Emploi-Québec also provides information to employers subject to the Act to promote workforce skills development and recognition (R.S.Q., c. D-8.3) and contributes to the activities of the Commission des partenaires du marché du travail, particularly in regard to administration of the Workforce Skills Development and Recognition Fund and its grant programs as well as implementation of the workforce skills development and recognition framework. Emploi-Québec believes that enhancing skills is key to improving worker productivity and that it plays a major role in making companies more competitive in a world of accelerating technological change and economic globalization.
Emploi-Québec's social solidarity services fall into two categories: financial assistance for individuals and families unable to provide for their own needs, and assistance and support for last-resort financial assistance beneficiaries who are not ready to undertake steps to secure employment right away. Financial assistance programs emphasize diligence and fairness. In addition to ascertaining eligibility (granting benefits) and managing client files, financial assistance programs include a number of activities designed to ensure that the appropriate sums are paid to duly entitled beneficiaries, in keeping with applicable statutes and regulations.
The assistance and support provided includes measures tailored to a range of individual circumstances and community dynamics. The goal is to refer beneficiaries to the public employment services and public and community organizations best able to assist them on their road to self-reliance, employment and social integration.
Emploi-Québec's measures rely on the participation of various labour market partners. To learn more, visit the Partnerships and sector-based action page.
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